Shipping & Returns ππ
π’Β Shipping & Delivery
We ship π worldwide from our fulfillment centers in the US, Canada, and Europe!
Whenever possible, your order will ship from the location closest to you β so you get it faster. β±οΈ
π¦ Estimated Delivery Times:
-
North America & Europe: 5β7 business days
-
π Other countries: Delivery times may vary, but rest assured β all orders come with tracking so you can stay updated every step of the way. ππ¬
π Tracking Info:
Every order includes tracking β youβll get an email with your link as soon as your order ships. π¨
Β
π΄ Returns & RefundsΒ
We want you to love your order, but if something isn't quite right, weβre here to help! π¬
Hereβs how it works:
-
Eligibility for Returns & Refunds:
π Items must be unused and in their original packaging π¦.
π You can return items within 10 days of delivery.
π Return shipping is on you πβοΈ.
π Damaged, defective, or incorrect items are eligible for a full refund.
π Refund requests must be made within 10 days of delivery.
How to Start a Return:
-
Email us at Support@watermello.com with your order number to begin the process.
Refund Process:
-
Once we receive and inspect your return, weβll issue a refund to your original payment method πΈ.