FAQs

Sorry, we couldn't find any questions matching that search.

Shipping

Do you offer worldwide shipping? Where do you ship from?

Yes, we ship worldwide. Orders are sent out from our fulfillment locations in the US, Canada, and Europe—whichever is closest to you. This helps us deliver faster within North America and Europe, and reach most other countries with reliable tracked shipping.

How long does shipping take?

USA, Canada & Europe: Most orders arrive within 5 to 7 business days.

Rest of the World: Shipping times vary based on location, but most orders arrive within a reasonable timeframe. You’ll get tracking updates along the way.

What if my order is delayed?

While most orders arrive on time, occasional delays can occur due to customs or local couriers. We’re always here to help—just contact our support team if anything seems off.

My Order

How can I cancel my order?

We start processing your order as soon as it’s placed to ensure quick delivery. If you need to make changes, contact us ASAP—we’ll do our best to help!

What is your return policy?

If your item arrives damaged or you received the wrong product, we’ll replace it at no extra cost. Just send us a photo and your order number.

Product

How do I care for my product?

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors.
Use non-chlorine bleach, only when necessary.
No fabric softeners.
Tumble dry low or hang dry for longest life.
Cool iron inside-out if needed. Do not iron decoration.
Do not dry clean.